Managed by Platform Admin
Refund Policy
Use this page to keep subscription, setup and cancellation expectations clear before payment.
Demo and onboarding requests are reviewed before a paid subscription is activated.
Subscription refunds depend on the selected plan, payment gateway settlement, onboarding work completed and the agreement confirmed with the school.
Setup fees, migration work, third-party gateway charges and consumed SMS, WhatsApp or email credits may be non-refundable once work has started.
Refund or cancellation requests should be sent to the platform support team with the school name, invoice number and payment reference.