Managed by Platform Admin
Support Center
Support details are managed by Platform Admin so schools always see current help information.
Support is available for onboarding, school setup, domains, SSL, billing, communication gateways, user access and operational issues.
For urgent cases, include the school code, affected module, user role, screenshot or error message, and the time when the issue happened.
Demo and onboarding
Share school size, branch count, desired modules and launch date.
Live support
Send school code, affected user role, module, screenshot and exact error.
Billing help
Mention invoice number, selected plan and payment reference.
Domain and sender setup
Share domain, DNS status, sender ID, WhatsApp template or SMTP details.